singpass counter​ 12 25

singpass counter​ 12 25

Blog Article

Singpass helpdesk counter is a physical service point where users go to resolve problems with their Singpass account or get in-person support.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific click here centre’s timings before visiting.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.